Returns & Exchanges

At Essenther AU, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items in their original packaging. We are dedicated to ensuring your shopping experience is as seamless and stylish as our collections.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original condition with all tags attached, ensuring the inclusion of the printed return slip.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any Australia Post location or designated courier point.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.